Privacy Policy

Article 1 (Purpose)

Yeongseong Refrigeration and Air Conditioning Co., Ltd. (hereinafter referred to as the “Company”) establishes the following personal information processing policy (hereinafter referred to as “this Policy”) to protect the information (hereinafter referred to as “personal information”) of individuals (hereinafter referred to as “users” or “individuals”) who use the services provided by the Company (hereinafter referred to as the “Company Services”), comply with the Personal Information Protection Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. (hereinafter referred to as the “Information and Communications Network Act”), and to promptly and smoothly process complaints regarding personal information protection of service users.

Article 2 (Principles of Personal Information Processing)

In accordance with applicable laws and regulations regarding personal information and this policy, the Company may collect users’ personal information. This information may be provided to third parties only with the individual’s consent. However, if legally mandated by applicable laws and regulations, the Company may provide the collected user’s personal information to third parties without prior consent.

Article 3 (Disclosure of this Policy)

• The Company discloses this policy on the home page of its website or through a link to the home page, so that users can easily access it at any time.
• When disclosing this policy pursuant to Paragraph 1, the Company utilizes font size, color, and other features to ensure easy access.

Article 4 (Changes to this Policy)

• This policy may be revised in accordance with changes in personal information-related laws, guidelines, notices, or government or company service policies or content.
• If the Company revises this policy in accordance with Paragraph 1, it will notify the public in one or more of the following ways.
  • Method of notification through the notice section on the first screen of the company’s internet homepage or a separate window
  • Method of notifying users by written document, facsimile, e-mail, or similar means
• The Company will provide notice under Paragraph 2 at least seven days prior to the effective date of any revision to this policy. However, if there are any significant changes to user rights, notice will be provided at least 30 days in advance.

Article 5 (Information for Provision of Company Services)

The company collects the following information to provide its services to users.

• Required information collected: Name and email address

Article 6 (Method of collecting personal information)

The company collects users’ personal information in the following ways.

• Users enter their personal information on the company’s website.
• Users enter their personal information through services other than the company’s website, such as applications.
• Users enter their personal information while using the company’s services, such as through customer service consultations or bulletin board activities.

Article 7 (Use of Personal Information)

The Company uses personal information in the following cases:

• When necessary for company operations, such as delivering notices
• When improving user services, such as responding to inquiries and handling complaints
• When providing the Company’s services
• When restricting the use of members who violate laws and regulations or the Company’s Terms and Conditions, and preventing and sanctioning acts that disrupt the smooth operation of the Service, including fraudulent use
• When forming relationships between users based on personal information and interests

Article 8 (Retention and Use Period of Personal Information)

• The Company retains and uses users’ personal information for the period necessary to achieve the purpose of collection and use of such information.
• Notwithstanding the preceding paragraph, the Company retains records of fraudulent use of the service for up to one year from the date of membership withdrawal in accordance with internal policy to prevent fraudulent registration and use.

Article 9 (Retention and Use Period of Personal Information Pursuant to Laws)

The Company retains and uses personal information as follows in accordance with relevant laws.

• Information Retention and Retention Period Pursuant to the Act on Consumer Protection in E-Commerce, etc.
  • Records regarding contracts or subscription cancellations: 5 years
  • Records regarding payment and supply of goods: 5 years
  • Records regarding consumer complaints or dispute resolution: 3 years
  • Records regarding labeling and advertising: 6 months
• Information and retention period pursuant to the Protection of Communications Secrets Act
  • Website log records: 3 months
• Information and retention period pursuant to the Electronic Financial Transactions Act
  • Records regarding electronic financial transactions: 5 years
• Act on the Protection and Use of Location Information
  • Records regarding personal location information: 6 months

Article 10 (Personal Information Destruction Principles)

In principle, the Company destroys personal information without delay when the purpose of processing the user’s personal information has been achieved, the retention and use period has expired, or other circumstances make personal information no longer necessary.

Article 11 (Personal Information Destruction Procedures)

• Information entered by users for membership registration and other purposes is transferred to a separate database (or a separate file cabinet for paper documents) after the purpose of processing the information has been achieved. The information is stored for a certain period of time in accordance with internal policies and other relevant laws and regulations for information protection purposes (see the retention and use period) and then destroyed.
• The Company destroys personal information for which a reason for destruction has arisen after obtaining approval from the Personal Information Protection Manager.

Article 12 (Method of Destruction of Personal Information)

The Company deletes personal information stored in electronic files using a technical method that renders the records unrecoverable. Personal information printed on paper is destroyed by shredding or incineration.

Article 13 (Measures for Transmission of Advertising Information)

• The Company obtains the user’s explicit prior consent when transmitting advertising information for commercial purposes using electronic transmission media. However, prior consent is not required in any of the following cases:
  • If the Company collects contact information directly from the recipient through a transaction for goods, etc., and intends to transmit commercial advertising information for similar goods, etc. to the recipient within six months from the end of the transaction.
  • If a telemarketer under the Door-to-Door Sales Act notifies the recipient of the source of personal information collection and makes a telephone solicitation.
• Notwithstanding the preceding paragraph, if the recipient expresses a desire to refuse to receive such information or withdraws prior consent, the Company will not transmit commercial advertising information and will notify the recipient of the results of the refusal or withdrawal of consent.
• If the Company transmits commercial advertising information using electronic transmission media between 9:00 PM and 8:00 AM the following day, the Company will obtain separate prior consent from the recipient, notwithstanding the provisions of Paragraph 1.
• The Company may transmit commercial advertising information using electronic transmission media for commercial purposes. When sending advertising information, the following information will be specifically disclosed in the advertising information:
  • Company name and contact information
  • Indication of intent to refuse or withdraw consent to receive information
• When sending advertising information for commercial purposes using electronic transmission media, the Company will not take any of the following measures:
  • Measures to avoid or interfere with the recipient’s refusal to receive or withdrawal of consent to receive advertising information
  • Measures to automatically generate the recipient’s contact information, such as a phone number or email address, by combining numbers, symbols, or letters
  • Measures to automatically register a phone number or email address for the purpose of transmitting advertising information for commercial purposes
  • Various measures to conceal the identity of the sender of advertising information or the source of the advertisement
  • Various measures to deceive the recipient into responding for the purpose of transmitting advertising information for commercial purposes

Article 14 (Protection of Children’s Personal Information)

• To protect the personal information of children under the age of 14, the Company only allows membership registration to users aged 14 or older. I agree.
• Notwithstanding Paragraph 1, if the user is a child under the age of 14, the Company will obtain consent from the child’s legal representative to collect, use, and provide the child’s personal information.
• In the case of Paragraph 2, the Company will additionally collect the legal representative’s name, date of birth, gender, duplicate registration confirmation information (ID), mobile phone number, etc.

Article 15 (Inquiry on Personal Information and Withdrawal of Consent to Collection)

• Users and their legal representatives may inquire or modify their registered personal information at any time and request withdrawal of consent to the collection of their personal information.
• To withdraw consent to the collection of their membership information, etc., users and their legal representatives must contact the Personal Information Protection Manager or the person in charge in writing, by phone, or by email, and the Company will promptly withdraw such consent. We will take action.

Article 16 (Changes to Personal Information, etc.)

• Users may request the Company to correct errors in their personal information through the methods set forth in the preceding article.
• In the case of the preceding paragraph, the Company will not use or provide personal information until the correction is complete. If incorrect personal information has already been provided to a third party, the Company will promptly notify the third party of the results of the correction process to ensure that the correction is made.

Article 17 (User Obligations)

• Users must keep their personal information up to date, and are responsible for any problems arising from the user’s input of inaccurate information.
• Others Signing up using stolen personal information may result in loss of user privileges and/or punishment under applicable personal information protection laws.
• Users are responsible for maintaining the security of their email address, password, and other information and may not transfer or lend these to third parties.

Article 18 (Measures against Personal Information Leaks, etc.)

If the Company becomes aware of the loss, theft, or leak of personal information (hereinafter referred to as “leakage, etc.”), it shall promptly notify the relevant user of all of the following matters and report the matter to the Korea Communications Commission or the Korea Internet & Security Agency.

• Personal information items that were leaked, etc.
• Time of the leak, etc.
• Measures available to users
• Response measures taken by information and communications service providers, etc.
• Departments and contact information for users to receive inquiries, etc.

Article 19 (Exceptions to Measures against Personal Information Leaks, etc.)

Notwithstanding the preceding paragraph, if the Company has a legitimate reason, such as if the user’s contact information is unknown, the Company may take measures in lieu of the notification in the preceding paragraph by posting the notice on the Company’s website for at least 30 days.

Article 20 (Matters Concerning the Installation, Operation, and Refusal of Automatic Personal Information Collection Devices)

• The Company uses automatic personal information collection devices (hereinafter referred to as “cookies”) to store and periodically retrieve user information to provide personalized services. Cookies are small pieces of information sent by the server (http) used to operate the website to the user’s web browser (including PCs and mobile devices) and may be stored in the user’s storage space.
• Users have the option to choose whether to install cookies. Therefore, users can configure their web browser options to allow all cookies, request confirmation each time a cookie is saved, or reject all cookies.
• However, if you reject cookie storage, you may experience difficulties using some of the company’s services that require login.

Article 21 (How to Allow Cookie Installation)

You can configure your web browser options to allow or block cookies.

• Edge: Settings menu in the upper right corner of the web browser > Cookies and site permissions > Manage and delete cookies and site data
• Chrome: Settings menu in the upper right corner of the web browser > Privacy and security > Cookies and Other Site Data
• Whale: Settings menu in the upper right corner of the web browser > Privacy > Cookies and Other Site Data

Article 22 (Designation of the Company’s Personal Information Protection Officer)

• To protect users’ personal information and handle complaints related to personal information, the Company has designated the following departments and personal information protection officer.
  • Personal Information Protection Officer
    • Name: Kim Geon-hoo
    • Position: Deputy Manager
    • Phone: +82-2-439-6789
    • Email: engteam@yscool.co.kr

Article 23 (Remedies for Rights Infringement)

• To seek redress for personal information infringement, data subjects may apply for dispute resolution or consultation with the Personal Information Dispute Mediation Committee, the Korea Internet & Security Agency’s Personal Information Infringement Reporting Center, or other organizations. For other inquiries or reports of personal information infringement, please contact the organizations below.
  • Personal Information Dispute Mediation Committee: (without area code) 1833-6972 (www.kopico.go.kr)
  • Personal Information Infringement Report Center: (without area code) 118 (privacy.kisa.or.kr)
  • Supreme Prosecutors’ Office: (without area code) 1301 (www.spo.go.kr)
  • National Police Agency: (without area code) 182 (ecrm.cyber.go.kr)
• The company guarantees the information subject’s right to self-determination of personal information and strives to provide consultation and relief for damages resulting from personal information infringement. If you need to report or consult, please contact the department in charge in Paragraph 1.
• Article 35 (Access to Personal Information), Article 36 (Correction/Deletion of Personal Information), and Article 37 (Regarding Personal Information) of the Personal Information Protection Act Any person whose rights or interests have been infringed upon by a disposition or inaction by the head of a public institution in response to a request under the provisions of the Administrative Appeals Act (e.g., suspension of processing, etc.) may file an administrative appeal in accordance with the Administrative Appeals Act.
  • Central Administrative Appeals Commission: (without area code) 110 (www.simpan.go.kr)

Supplementary Provisions

Article 1 This policy shall take effect from 2025.02.10..